Privacy Policy

Privacy Policy Last updated: July 24, 2025 This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party.
  • Application refers to StudyPal, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to StudyPal.
  • Country refers to: Maharashtra, India
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application and Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data While using Our Service, We may ask You to provide Us with certain personally identifiable information including:

  • Email address
  • First name and last name
  • Usage Data

Usage Data Usage Data is collected automatically when using the Service. It may include:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent
  • Device identifiers
  • Mobile device data if accessed via mobile

Website Usage Tracking

To better understand user behavior and improve our Service, we use PostHog, a privacy-focused analytics tool. PostHog may collect:

  • Pages visited and navigation behavior
  • Clicks, scrolls, and interaction patterns
  • Browser and device information
  • Anonymized IP addresses (not linked to identity)
  • Session recordings of user interaction (e.g. mouse movement, clicks, and general usage patterns)

    We have configured PostHog to avoid capturing sensitive or personally identifiable information (PII). In particular, form fields such as passwords are always hidden from view and never displayed in plain text, ensuring they are not visible during session recordings.

    All data collected is used solely for internal product analytics and service optimization. If you would like to opt out of tracking, please email us or check back soon for a self-service opt-out or consent tool.

    Use of Your Personal Data

    We use Personal Data to:

    • Provide and maintain the Service
    • Manage your account and user access
    • Contact You (for support, notifications, marketing)
    • Fulfill purchases or contracts
    • Offer promotions or updates
    • Improve our service and understand usage trends
    • Handle legal, security, or compliance matters

    Sharing Your Personal Data

    We may share your data:

    • With Service Providers (e.g. analytics, hosting, communication tools)
    • For business transfers (merger, acquisition, etc.)
    • With affiliates or partners offering related services
    • With other users (in public areas, if you share info yourself)
    • With your consent, for any other reason

    Retention of Your Personal Data

    We retain your personal data as long as necessary to fulfill the purposes set out in this policy, including:

    • Legal compliance
    • Dispute resolution
    • Service improvements and analytics

    Transfer of Your Personal Data

    Your data may be stored and processed outside your jurisdiction. By using the Service, you consent to this transfer. We ensure all international data handling complies with relevant data protection laws.

    Delete Your Personal Data

    You may delete your personal data or request deletion by:

    ⠀We may retain data where legally required.

    Disclosure of Your Personal Data

    • Business Transactions: Data may be transferred as part of a business acquisition.
    • Law Enforcement: We may disclose data if legally required.
    • Other Legal Requirements: Including enforcing rights, preventing misuse, or protecting users.

    Security of Your Personal Data

    We take security seriously and use reasonable measures to protect your data, but no method is 100% secure. You use the Service at your own risk.

    Children’s Privacy

    We do not knowingly collect data from users under 13. If you believe a child has provided us data, contact us and we will delete it.

    Payments

    We use Razorpay for secure payments. Razorpay does not store card details on its servers and adheres to PCI-DSSstandards. Learn more at: https://razorpay.com

    Links to Other Websites

    Our Service may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing any data.

    Changes to This Privacy Policy

    We may update this policy periodically. We will notify you via email or on our website when changes occur.

    Contact Us

    If you have any questions: