Effective Date: 22nd November 2024
These Terms of Service ("Terms") govern your access to and use of StudyPal ("StudyPal," "we," "our," "us"), including our website, [https://studypal.co.in], related subdomains, and applications (collectively referred to as "the Platform"). By using the Platform, you agree to these Terms. If you do not agree, you may not access or use our Platform.
For any queries or support, please contact us at [contact@studypal.co.in].
1. About Us and Our Services
1.1. StudyPal is a service offered by [Krish Shah's startup], providing tools and resources to assist students studying the CAIE curriculum.
1.2. Our services include study planning, AI-powered question-solving, past paper explanations, flashcards, and other educational tools (collectively referred to as "the Services").
1.3. StudyPal offers both free and paid services accessible through the Platform. Paid services are offered under a single-payment, non-recurring subscription model valid for one year.
2. Acceptance of Terms
2.1. By accessing or using the Platform, you agree to these Terms, along with our Privacy Policy, which explains how we collect, use, and protect your data.
2.2. These Terms may be updated from time to time. Any changes will take effect upon being posted on the Platform. It is your responsibility to review these Terms regularly.
3. Age Restrictions
3.1. Users under 13 years of age are not permitted to access the Platform.
3.2. If we discover that we have collected information from a user under 13 years of age, we will delete such information promptly.
4. Account Registration and Security
4.1. To use certain features, you must create an account with accurate and up-to-date information.
4.2. Each account is personal to the user and must not be shared. Sharing accounts may result in suspension or permanent account termination.
4.3. You are responsible for maintaining the confidentiality of your login credentials. Any unauthorized access to your account must be reported immediately to StudyPal.
5. Use of the Platform and Services
5.1. The Platform is intended solely for personal, non-commercial use to assist with educational purposes.
5.2. Prohibited Activities:
Sharing, distributing, or reselling materials from StudyPal without authorization.
Reverse-engineering, overloading, or exploiting the AI or Platform features.
Using the Platform for illegal or unauthorized purposes.
Distributing malicious code or engaging in activities that disrupt the Services.
5.3. Breaching these restrictions may result in account suspension or legal action.
6. Payments and Subscriptions
6.1. Access to some Services requires a one-time payment valid for one year. No recurring payments will be charged unless explicitly stated.
6.2. Payments are eligible for a refund if requested within 7 days of the purchase date. To request a refund, please contact us at [contact@studypal.co.in] with proof of purchase. Refunds may take up to 14 business days to process.
6.3. After the 7-day refund period, all payments are non-refundable, except in cases where StudyPal determines that the Services were inaccessible due to issues attributable to us for an extended period.
6.4. StudyPal reserves the right to modify pricing or terms for future subscriptions. Such changes will not affect existing subscriptions.
7. Intellectual Property
7.1. StudyPal owns most of the content and tools provided on the Platform. However, some content (e.g., CAIE topic-wise questions) may belong to third parties.
7.2. By using StudyPal, you acknowledge that such content remains the property of the respective rights holders, and unauthorized reproduction or distribution is prohibited.
8. Liability Disclaimer
8.1. The content on StudyPal, including AI-generated responses and study materials, is provided "as is." While we aim to ensure accuracy, StudyPal makes no guarantees regarding the correctness, completeness, or reliability of the information provided.
8.2. StudyPal is not responsible for your educational outcomes, including exam performance or grades. Use of the Platform is entirely at your own risk.
8.3. StudyPal is not liable for interruptions, server outages, or technical issues that may affect access to the Platform.
9. Use of AI Features
9.1. StudyPal's AI-powered tools are designed for personal use only. Excessive or improper use of these features, including attempts to bypass limits, may result in account suspension.
9.2. StudyPal reserves the right to monitor and limit access to AI features to ensure fair use.
10. Changes to Services
10.1. StudyPal reserves the right to modify, add, or remove features, content, or services at any time without prior notice.
10.2. Continued use of the Platform after such changes constitutes acceptance of the updated Services.
11. Privacy and Data Usage
11.1. StudyPal respects your privacy and handles your data in accordance with our Privacy Policy.
11.2. We may use anonymized user data to improve our AI and the overall functionality of the Platform.
11.3. By using StudyPal, you agree to comply with Google's Terms of Use, as our Platform may integrate Google services.
12. Termination
12.1. StudyPal reserves the right to suspend or terminate your account for violating these Terms or misusing the Platform.
12.2. Termination may result in the loss of access to paid Services, and refunds will not be provided in such cases.
13. Governing Law and Dispute Resolution
13.1. These Terms are governed by and construed in accordance with the laws of India.
13.2. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
14. Contact Information
For any questions or concerns about these Terms, please email us at [contact@studypal.co.in].
Postal Address:
501 Avanti Apaprtments,
Flank Road Sion (E),
Mumbai 400022.